Support

  • What is Digital?

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    When you buy, redeem, or collect a digital movie, you can access that movie from your favorite devices via streaming or downloading.
  • Where can I buy Digital?

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    You can buy digital movies or TV shows at a number of digital retailers such as iTunes, Amazon, Google Play, Vudu, and more. You can also buy, redeem, and collect digital movies through the Movies Anywhere website (MoviesAnywhere.com) or app.
  • How do I redeem?

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    The best way to start is by going to FoxDigitalMovies.com and entering your redemption code from the insert in your Blu-ray or DVD case.
  • Where can I find my redemption code?

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    Your redemption code is located on the insert inside your Blu-ray or DVD case.
  • What if I get an invalid code error message?

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    Please verify that you have not previously entered this code on another computer and that you are entering the correct characters. If you have not previously used your activation code and are still receiving an error message, please contact customer support for assistance.
  • How can I watch my movie or TV show?

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    You can watch your content online with instant streaming or download to watch it when you have no internet access. Streaming requires a high-speed internet connection.
  • What is Movie Anywhere?

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    Now you can buy or redeem your movie once and watch it everywhere with Movies Anywhere. Movies Anywhere makes your movie watching experience easier and more convenient by offering one home for your favorite purchased movies from iTunes, Amazon Video, Google Play and Vudu. When you link a digital retail account, your eligible movies will appear in Movies Anywhere and in ALL of your connected digital retail accounts. Access Movies Anywhere on your computer (PC or Mac) through MoviesAnywhere.com or download the free app from iTunes, Google Play Store, or the Amazon App Store. It's free and easy to sign up. To learn more about Movies Anywhere, its system requirements or program details, visit the Movies Anywhere customer support site.
  • Where can I download the Movies Anywhere app?

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    The Movies Anywhere app is available to download from the Apple App Store, Google Play Store, Amazon App Store, and Roku App Store.
  • What are the eligibility requirements to register for Movies Anywhere?

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    You must be 13 years of age or older and a resident of the United States or certain U.S. territories and possessions to become a Movies Anywhere member.
  • Does it cost anything to set up or manage my Movies Anywhere account?

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    No. Your Movies Anywhere account is free and the Movies Anywhere app is free to download. There are no monthly fees. You only pay for the movies you choose to buy.
  • Can I redeem my movie through Movies Anywhere?

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    Yes. You can enter your code directly on the redeem page within Movies Anywhere, or you can enter your code on FoxDigitalMovies.com, select "Movies Anywhere", and click "redeem." If you have not already created a Movies Anywhere account, you will be asked to register for Movies Anywhere before you can complete your redemption.
  • Can I watch my Digital movie through Movies Anywhere?

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    Yes, you can watch any eligible digital movie you redeem or purchase through Movies Anywhere or a Movies Anywhere compatible digital retailer (e.g. iTunes, Amazon Video, Vudu, or Google Play) in the Movies Anywhere app or website. You can stream from any device and can download on select platforms/devices. Additionally, movies available in your Movies Anywhere movie collection will be available in the digital retail accounts you link to your Movies Anywhere account.
  • Can I add UltraViolet Movies to my Movies Anywhere Collection?

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    Yes, you will be able to synchronize all MA-eligible titles in your UltraViolet account to your Movies Anywhere account.
  • Which redemption options on FoxDigitalMovies.com are Movies Anywhere-enabled?

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    iTunes, VUDU, and Google Play are all Movies Anywhere-enabled in the U.S. When you've linked your Movies Anywhere account to one or more Movies Anywhere-enabled digital retail account(s), and you purchase or redeem an eligible movie, that movie will be available in your Movies Anywhere collection and in the digital retail accounts you've linked.
  • What is UltraViolet?

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    UltraViolet is an all-new way to collect, access and enjoy your movies and TV shows in the cloud, so you can watch your collection at any UV service, regardless of where you redeem. Once a movie or TV show has been added to your UltraViolet Collection, you can watch your content online with instant streaming or download to watch it when you have no internet access. Because UltraViolet offers so many viewing options, you have greater freedom to choose where you want to watch - whether it's on a mobile device, computer, television or tablet.
  • Which redemption options on FoxDigitalMovies.com are UltraViolet-enabled?

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    Vudu is UltraViolet-enabled
  • How does UltraViolet work?

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    Every time you buy an UltraViolet-enabled movie or TV show, you can add a digital "proof of purchase" to your UltraViolet Collection. By doing this, UltraViolet retailers, streaming services, and UltraViolet-capable devices can confirm your rights to the movie or TV show and enable you to watch your content.
  • Does Digital work with UltraViolet?

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    Yes, select digital retailers such as Vudu work with UltraViolet. Click here to learn more about UltraViolet.
  • Does it cost anything to set up and manage my UltraViolet account?

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    No. Your UltraViolet account is FREE with your UltraViolet movie & TV show purchases.
  • Do I need to purchase special equipment to use UltraViolet?

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    No. You don't need special equipment or additional technology other than an active Internet connection and supported device to enjoy your UltraViolet Collection.
  • Where are all of my movies and TV shows stored and how can I access them?

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    Your content is stored on your preferred service's digital cloud where they are purchased or redeemed. Simply sign on to your preferred service to view and play your movies and TV shows.
  • What is the digital cloud?

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    Digital clouds give you the flexibility to access your collection without having to download a file, manage storage space on your devices, and help keep your collection safe.
  • Do I have to redeem all of my movies from the same retailer?

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    No. Titles you redeem from a participating retailer will all be added to your collection for that retailer. Movies Anywhere lets you watch your collection from the Movies Anywhere app or website OR any of your connected digital accounts, regardless of where you redeemed.
  • What devices can I use to watch my movie or TV show?

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    Once your movie or TV show is added to your collection, you can stream or download it to your computer (PC or MAC), TV, tablet, or smartphone. It is recommended that you have the latest version of Firefox, Internet Explorer, Google Chrome or Safari. You will also need the most recent version of Adobe Flash. If you have a Movies Anywhere account, please refer to the Movies Anywhere Customer Support site for a full list of the devices on which you can enjoy your movies.
  • Can I watch my movie or TV show in High Definition?

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    Each retailer will optimize delivery of the content, so although you have a High Definition right, depending on your internet connection and your playback environment (mobile device, computer, television or tablet) you may receive a lower resolution file.
  • Will my redeemed rights expire?

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    Your rights to the movie or TV show you redeemed do not expire.
  • What are the minimum system requirements to redeem?

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    For current and up to date minimum system information, please refer to your preferred service's website.
  • What happens if I lose my insert?

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    If you misplaced or discarded your activation code please contact customer support for assistance.
  • How do I contact Customer Care?

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    For additional assistance, please email us at DigitalSupport@FoxCustomerCare.com.